How we handle your information.

Last updated: 18 September 2026

This Privacy Policy explains how Northpoint Enterprises Limited (“Northpoint”, “we”, “us”) collects, uses, and protects information when you visit this website or engage us for software development and support services.

Information we collect

We collect information you choose to give us, and a limited amount of technical information recorded by the service that hosts this website:

• Information you give us — your name, company, email address, phone number, and the details of any enquiry you send us by email, by telephone or through the enquiry form.
• Project information — where you engage us, the operational and technical details you share so that we can scope, build, and support your systems.
• Server logs — our hosting provider records standard request information such as IP address, browser type, and pages requested, for security and reliability purposes.

Enquiries and contact information

If you contact Northpoint, we may receive the personal and project information you provide, such as your name, company, contact details, and enquiry. We use this information to review and respond to your request.

Cookies and local storage

This website does not set cookies, and it does not store information in your browser’s local or session storage. We do not use analytics, advertising, or tracking services on it.

How we use your information

• To respond to enquiries and to provide the services you ask us for.
• To scope, develop, implement, and support software under our agreement with you.
• To maintain the security and reliability of our website and our systems.
• To meet the legal, accounting, and regulatory obligations that apply to us.

Legal basis

We process personal data where you have provided it to us in order to be contacted, where processing is necessary to perform a contract with you, or where we have a legitimate business interest that is not overridden by your rights. We handle personal data in line with the Personal Data (Privacy) Ordinance of Hong Kong.

Sharing and disclosure

We do not sell personal data. We share it only where necessary — for example with the providers who host our website and business systems, under confidentiality obligations — or where we are required to by law or by a valid legal request.

Retention

We keep personal data only for as long as it is needed for the purposes described here, for the systems we support on your behalf, and for our legal and contractual obligations. When it is no longer required we delete it or render it anonymous.

Security

We apply access controls and encryption in transit, and we keep our systems maintained. No method of transmission or storage is entirely secure, and we do not claim that it is.

Your rights

Subject to applicable law, you may ask for access to the personal data we hold about you, ask us to correct it, or ask us to delete it. Contact us using the details below to make a request.

Contact us

For any question about this Privacy Policy or your personal data, write to info@northpointhk.com or to Northpoint Enterprises Limited, Unit 1603, 16/F, The L. Plaza, 367–375 Queen’s Road Central, Sheung Wan, Hong Kong. Other ways to reach us are on our contact page.