How we handle your information.

Last updated: 21 July 2026

This Privacy Policy explains how Northpoint Enterprises Limited (“Northpoint”, “we”, “us”) collects, uses, and protects information when you visit our website or engage us for software development and support services.

Information we collect

We collect information you provide directly and information gathered automatically as you use our website:

• Information you give us — your name, company, email address, phone number, and the details of any enquiry you submit through our contact form or by email.
• Project information — where you engage us, the operational and technical details you share so we can scope, build, and support your systems.
• Usage data — basic technical information such as browser type, device, and pages visited, collected to keep the site secure and improve it.

How we use your information

• To respond to enquiries and provide the demos, consultations, and services you request.
• To design, develop, implement, and support software under our agreements with you.
• To maintain the security, reliability, and performance of our website and systems.
• To meet legal, accounting, and regulatory obligations that apply to us.

Legal basis and consent

We process personal data where you have consented, where it is necessary to perform a contract with you, or where we have a legitimate business interest that is not overridden by your rights. We handle personal data in line with the Personal Data (Privacy) Ordinance of Hong Kong.

Sharing and disclosure

We do not sell your personal data. We share it only where necessary — for example, with trusted service providers who host or support our infrastructure under confidentiality obligations, or where required by law or a valid legal request.

Data retention

We keep personal data only for as long as needed for the purposes described here, to maintain the systems we support for you, and to satisfy our legal and contractual obligations. When it is no longer required, we securely delete or anonymise it.

Security

We apply appropriate technical and organisational measures — including access controls, encryption in transit, and monitoring — to protect information against unauthorised access, loss, or misuse. No method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

Your rights

Subject to applicable law, you may request access to the personal data we hold about you, ask us to correct it, or request its deletion. To make a request, contact us using the details below.

Cookies

Our website uses only the cookies and local storage strictly necessary for it to function, including remembering your language preference. We do not use cookies for advertising.

Contact us

For any question about this Privacy Policy or your personal data, contact us at info@northpointhk.com, or write to Northpoint Enterprises Limited, Unit 1603, 16/F, The L. Plaza, 367–375 Queen's Road Central, Sheung Wan, Hong Kong. See our contact page for more ways to reach us.